CareerOneStop Team wins multiple awards in Innovation for its CareerBot

Monday, January 21, 2019

The CareerBot chatbot debuted in late April to help users find what they’re looking for on CareerOneStop.org.

The CareerOneStop.org team at the Minnesota Department of Employment and Economic Development won three awards from different organizations recognizing their work on CareerBot, the artificial intelligence chatbot designed to help users of the CareerOneStop website find exactly what they are looking for without needing to learn the site’s web layout.

The 8-month-old AI helper won the Granicus Digital Strategy Award in Innovation, a State Government Innovation Award (SGIA) from University of Minnesota, and a Government IT Symposium (GOVIT) Award.

CareerOneStop.org features 61 interactive tools, special purpose portals, and hundreds of content pages. With so much to see in one place users can easily become overwhelmed.

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